The Return Counter

환불·교환

I dug the receipt out of my coat pocket. "Is it too late to return this jacket?" I asked. She checked the date and said I was fine.
I held the sweater up against the light. "It doesn't fit right across the chest," I explained. She offered a size up without any fuss.
The color looked different under the store lights. "Can I exchange this for the blue one?" I asked. She swapped it on the spot.
She asked for proof of purchase right away. "Here's the receipt and my card," I said. She processed the refund in a minute.
I wanted to be sure before buying more. "What's your return policy on sale items?" I asked. She said fourteen days with a receipt.
Patterns in this story
PATTERN 201

Is it too late to return ~?

~ 반품하기엔 너무 늦었나요?

Is it too late to return this jacket?
Is it too late to return the company laptop?
Is it too late to return the rental car?
PATTERN 202

It doesn't ~.

~가 안 돼요 / 안 맞아요

It doesn't fit right across the chest.
It doesn't match the spec we agreed on.
It doesn't include breakfast like the ad said.
PATTERN 203

Can I exchange ~?

~ 교환할 수 있어요?

Can I exchange this for the blue one?
Can I exchange this license for the team plan?
Can I exchange my ticket for a later train?
PATTERN 204

Here's ~.

여기 ~요

Here's the receipt and my card.
Here's the report you asked for.
Here's my passport and booking number.
PATTERN 205

What's your ~ policy?

~ 정책이 어떻게 돼요?

What's your return policy on sale items?
What's your policy on remote work days?
What's your cancellation policy for rooms?
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Challenges in this story

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Fill in the Blank

이거 파란색으로 교환할 수 있어요?

this for the blue one?